1. Information We Collect
    • Personal Information
      • Identification Data: Name, first name, email address, phone number
    • Browsing Data
      • Technical Information: IP address, browser type, operating system
      • Cookies: Used to enhance your user experience (see section 6: Cookies)
  2. Use of Your Information
    • We use your data for the following purposes :
      • Providing Our Services: Processing requests, offering customer support
      • Improving Our Website: Analysing data to optimise our services
      • Communication: Sending newsletters or promotional offers (with your consent)
  3. Sharing Your Information
    • We do not sell or rent your personal data to third parties. However, we may share your data with :
      • Service Providers: Third-party companies that assist us in our operations (e.g., delivery, payment processing, hosting)
      • Legal Obligations: When required by law or to protect the rights of POMEX
  4. Data Security
    • We implement technical and organisational measures to protect your data against unauthorised access, disclosure, or destruction
  5. Your Rights
    • In accordance with the General Data Protection Regulation (GDPR), you have the following rights :
      • Right of Access: Obtain a copy of your personal data
      • Right to Rectification: Correct inaccurate or incomplete data
      • Right to Erasure: Request the deletion of your data
      • Right to Object: Oppose the processing of your data for legitimate reasons.
      • Right to Data Portability: Receive your data in a structured format
    • To exercise these rights, please contact us at the following address : info@pom-excellence.com
  6. Cookies
    • We use cookies for the following purposes :
      • Essential Functionality : To remember your preferences
      • Statistics : To analyse traffic and user behaviour
      • Marketing : To personalise offers
    • You can manage your cookie preferences via your browser settings
  7. Links to Third-Party Websites
    • Our website may contain links to other websites. We are not responsible for their content or their privacy policies
  8. Changes to this Policy
    • We may update this confidentiality policy
    • Any changes will be published on this page, along with the revision date
  9. Contact
    • If you have any questions regarding this confidentiality policy, please contact us :
      • Phone : +32 471 78 69 54
      • Email : info@pom-excellence.com
      • Postal Address : 17 Rue du 12ème de Ligne, 7700 Luingne (Mouscron), Belgium