Privacy Policy

At POMEX, the confidentiality of your personal data is a priority. This confidentiality policy describes the information we collect, how we use it, and your rights regarding data protection.

1. Information We Collect
   • Personal Information
     • Identification Data: Name, first name, email address, phone number
   • Browsing Data
     • Technical Information: IP address, browser type, operating system
     • Cookies: Used to enhance your user experience (see section 6: Cookies)
2. Use of Your Information
   • We use your data for the following purposes :
     • Providing Our Services: Processing requests, offering customer support
     • Improving Our Website: Analysing data to optimise our services
     • Communication: Sending newsletters or promotional offers (with your consent)
3. Sharing Your Information
   • We do not sell or rent your personal data to third parties. However, we may share your data with :
     • Service Providers: Third-party companies that assist us in our operations (e.g., delivery, payment processing, hosting)
     • Legal Obligations: When required by law or to protect the rights of POMEX
4. Data Security
   • We implement technical and organisational measures to protect your data against unauthorised access, disclosure, or destruction
5. Your Rights
   • In accordance with the General Data Protection Regulation (GDPR), you have the following rights :
     • Right of Access: Obtain a copy of your personal data
     • Right to Rectification: Correct inaccurate or incomplete data
     • Right to Erasure: Request the deletion of your data
     • Right to Object: Oppose the processing of your data for legitimate reasons.
     • Right to Data Portability: Receive your data in a structured format
   • To exercise these rights, please contact us at the following address : info@pom-excellence.com
6. Cookies
   • We use cookies for the following purposes :
     • Essential Functionality : To remember your preferences
     • Statistics : To analyse traffic and user behaviour
     • Marketing : To personalise offers
   • You can manage your cookie preferences via your browser settings
7. Links to Third-Party Websites
   • Our website may contain links to other websites. We are not responsible for their content or their privacy policies
8. Changes to this Policy
   • We may update this confidentiality policy
   • Any changes will be published on this page, along with the revision date
9. Contact
   • If you have any questions regarding this confidentiality policy, please contact us :
     • Phone : +32 471 78 69 54
     • Email : info@pom-excellence.com
     • Postal Address : 17 Rue du 12ème de Ligne, 7700 Luingne (Mouscron), Belgium